Frequently asked questions


What kind of products do you deliver?

Sail delivers short-term unsecured business loans, ranging anywhere from $5,000 to $150,000 over terms of 3 to 12 months.

What is your value proposition to my clients?

Sail offers some of the most flexible options in the unsecured market at one of the most competitive rates. One of the features our customers love is the ability to pay back their balance at anytime, with no lock-in fees or cancellation costs

What is your typical pricing or rate?

We price applicants on a risk-based scheme and asses a wide range of credit. Expect to see pricing between 13-25%.

What kind of timeframe do you assess in?

Sail generally assesses clients on the same day, with approvals within 24hrs. We can make an offer and have finance in the client’s bank account the following business day.

About us

Does it cost to apply?

There are no costs for applying. The online application is free, and you can apply as frequently as you like. However, we don’t recommend applying more than once every 3 months as this may affect your credit history.

What do I need to apply for a small business loan?

Before you begin the online application, you’ll need your driver licence, ABN/ACN, and credentials for your online business bank account. If you have Xero or MYOB for your accounting, you can use these login details to complete the application. If you don’t use cloud accounting, that’s okay, we accept pdfs of your accounting statements via email. One of our customer sales support representatives will call you when you submit your application to follow up with any accounting information we need.

How do I apply for a business loan?

You can apply online in 10 minutes. If you would like to complete a paper application, our customer support team can email or send you an application form to complete. You can contact us on 1800 00 SAIL or Mon-Fri 8am-6pm.

How do I apply for a business loan?

You can apply online in 10 minutes. If you would like to complete a paper application, our customer support team can email or send you an application form to complete. You can contact us on 1800 00 SAIL or Mon-Fri 8am-6pm.

What are the minimum requirements to apply?

All Australian-registered businesses that have been operating for at least 6 months with a minimum turnover of $50,000 are eligible for a Sail business loan. The loan must be used for business purposes, we do not provide personal loans.

What if I have bad credit?

Checking your credit history is just one part of our loan evaluation process. Depending on your circumstances, you may still be eligible for a business loan. Sail is a responsible lender, which means we won’t lend to businesses who we assess will be unable to repay. This protects your business and our business.


What types of businesses does Sail lend to?

Our customers tend to be focused around:
Hospitality– cafes, restaurants, bars
Retail- clothing stores, bricks and mortar shops, giftware, homewares, etc
Professional Services– financial and accounting services, design, creative agencies and much more
Health & Wellness – pharmacies, beauty therapists, beauty salons, hair salons, etc
Trades & Labour – carpenters, electricians, plumbers, etc

What are the fees?

We believe in full transparency. Our only fee is a 2.5% establishment fee that is deducted at settlement. From here, your weekly repayments are calculated up front and we will direct debit the same amount each week. No other fees or charges for the length of your loan.

How is interest charged?

Given the short term nature of our loans, we don’t use an annualised interest to describe our loans. Our loans are designed to be predictable and transparent so the entire repayment amount is disclosed up front

What’s my weekly repayment?

Your repayment schedule will be customised to your loan. All repayments will be set out in black and white from the beginning, before you sign off on the funds. No hidden charges and no additional fees

When will I receive my first bill?

There are no ‘bills’ with Sail™. You will be direct debited the same amount each week from your nominated business transaction account. No surprises.


What is the duration of the small business loan?

From 3-12 months. The majority of our loans are over a 6-month period.

When is principle and interest due?

This is a fixed repayment loan. All the repayments are clearly set out before the loan is settled. You repay the same amount every week for the duration of your loan.

How do I pay the small business loan back?

Repayments will be direct debited from your nominated business transaction account.

Is there a penalty for repaying the loan early?

Sail is one of the only lenders that allows our customers to repay their loan early with no penalty, fees or charges. We don’t operate like the big banks and you will not be penalised for repaying your loan early. On the contrary, should you want to repay early we will deduct the amount from the outstanding balance.

Can I pay some of my loan but not all of it?

If for some reason you cannot make any of the repayment, you should contact us immediately so we can discuss and tailor a solution for you.

What if I fall behind? What if I’m late?

If you can’t make your weekly repayment, you need to contact Sail™ on 180000 SAIL to discuss options

Can I have more than one business loan?

We prefer you finish paying off your first loan before applying for another. However, feel free to get in touch with your account manager if you feel your business requires a second loan.

Can I increase my loan?

Yes. If your loan is at least half way through and you feel you would like to increase the amount, contact us to discuss and we will arrange additional funds

Is the business loan unsecured?

A Sail™ loan is unsecured. However, we do ask for a personal guarantee from the main stakeholder in the business.

Is my personal and business data safe?

Absolutely. Sail prides itself on our advanced lending technology, especially when it comes to cyber security and data protection. We use airport-grade security software to verify the identity of business stakeholders, protecting you from fraud or identity theft. When it comes to financial data, we access readonly files.